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Our medical team consists of highly qualified Pediatric Nurse Practitioners with diverse educational backgrounds and certifications, with advisory support from Dr. Mona Amin, a practicing pediatrician and International Board-Certified Lactation Consultant (IBCLC) since 2015.

Our practitioners hold advanced degrees including Doctor of Nursing Practice (DNP), Master of Science in Nursing (MSN), and specialized certifications in pediatric care (CPNP-PC), family practice (FNP-C/FNP-BC), critical care (CCRN), and sleep specialization (CPSS).

The team has trained at prestigious institutions including Duke University, Pace University, Villanova, Northeastern University, Franklin University, Seton Hall University, and University of Massachusetts.

Collectively, our providers bring over 130 years of pediatric healthcare experience from renowned hospitals and medical centers including:

• Boston Children's Hospital
• Children's Hospital of Philadelphia (CHOP)
• Memorial Sloan Kettering Cancer Center
• Duke Children's Hospital
• New York Presbyterian
• NYU Langone Medical Center
• Maimonides Medical Center
• Good Shepherd Rehabilitation Hospital
• Seattle Children's Hospital
• Various Pediatric Intensive Care Units

This extensive and diverse clinical background ensures comprehensive pediatric care for your children.

At Poppins, we've developed clear, evidence-based protocols for each condition we treat virtually. Our telehealth approach includes specific guidelines for when home care is appropriate, when medication might help, and when it's best to watch and wait. We also provide parents with straightforward criteria for when an in-person visit becomes necessary, ensuring your child always receives the right level of care at the right time.


Allergies and Seasonal Allergy Management

Asthma Management

Bruises (Contusions)

Chronic Cough

Constipation

Conjunctivitis (Pink Eye)

Cough, Congestion, and Cold Symptoms

Diaper Rash

Ear Pain

Excessive Crying and Colic

Fevers

Hives and Allergic Reactions

Infant and Older Child Reflux

Insect Bites and Stings

Lacerations (Minor Cuts)

Migraines and Headache Management

Minor Burns

Newborn Care and Jaundice Concerns

Nosebleeds

Rashes, Eczema, and Skin Concerns

Sore Throat

Sprains (Ligament Injuries)

Tick Bites and Lyme Disease Concerns

Vaginitis, Urinary Pain (UTI)

Vomiting and Diarrhea (Stomach Viruses, Mild Dehydration)

Our medical team responds in less than 15 minutes, 24/7. Your dedicated parent coach will reply during business hours on the same day, or by the next business day if you message after hours.

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Yes, we can prescribe medication when medically necessary. We also help navigate at-home remedies and over-the-counter medications to alleviate symptoms when a prescription isn't needed. We provide you with a comprehensive treatment plan and follow up to ensure the medication is working effectively for your child.

No. While we provide prompt care for many conditions, we'll immediately direct you to the emergency room when that level of care is needed. Unsure if it's a medical emergency? We've got you covered. Our medical staff is trained to help you navigate to the appropriate level of care, ensuring your child always receives the right treatment at the right time.

Absolutely! Poppins works with pediatric practices to provide after-hours support for their families. This partnership delivers quality care when the office is closed while helping offices manage costs effectively.

If you are a parent, and want your pediatrician's office to partner with Poppins, please tell them about us! Referrals from parents are the most powerful way to build these partnerships. We're always excited to work alongside your trusted medical providers to create a seamless care experience for your family.

We're excited to provide medical services in the states below:

• Florida (FL)
• New Jersey (NJ)
• New York (NY)
• Pennsylvania (PA)
• Texas (TX)

Even if you're outside our current medical service areas, you can still become a member of Poppins and access our parent coaching and sleep coaching services nationwide. We're continuously expanding our medical licensing to new states based on member demand, so we encourage you to contact us at hello@heypoppins.com to express interest in your area!

We're your first stop for pediatric care—and we can treat many cases right from your phone. Poppins is a convenient option to urgent care or a walk-in clinic, especially during nights, weekends, and holidays when your pediatrician's office is closed. We're also the perfect solution when your doctor is booked, too far away, or you simply can't take time off work for an in-person visit.

We provide 24/7 text-based pediatric care when you need answers fast. Our pediatric clinicians can assess symptoms, diagnose conditions, create treatment plans, and send prescriptions directly to your pharmacy—all via text, any time of day or night.

Many parents rush to urgent care or the ER simply because they have no other option at 2am or on a Sunday. In many cases, we can successfully guide you through treatment at home, saving you time, money, and stress. And if your child does need in-person care, we'll let you know and direct you to the most cost-effective option—whether that's your pediatrician, urgent care, or the ER.

Think of Poppins as your trusted starting point for any pediatric concern—and many times, your ending point, without ever leaving home. We'll make sure your child gets the right care at the right time, in the right place.