Parent coaching & on-demand pediatric care, seamlessly connected.

Poppins is on-demand family support that puts pediatric care, parent coaching, sleep coaching, and instant answers on one platform.

Start by asking. Tell us what's going on and you'll get an immediate, honest answer built on protocols our own experts wrote, plus a clear next step. When you need a person, we loop them into the same conversation. You never start over.

Pediatric medical care. Licensed clinicians from top hospitals including Duke, Boston Children's, Seattle Children's, Emory, and NYU who diagnose, treat, and prescribe when needed. No appointment, and a response in under 15 minutes. We also help with nutrition guidance, school notes, and school paperwork like ADHD evaluations.

1:1 parent coaching. A certified coach who builds a real plan for your kid: toddler tantrums, discipline that works, potty training, teen independence, school situations, co-parenting coordination.

Sleep coaching. A certified sleep consultant who writes a personalized sleep plan and stays with you through sleep training, from whether your child is ready, to night wakings, to the first full night.

Most parenting challenges have both a medical and a behavioral side, and you shouldn't have to figure out which before you can get help. Bring it to us. You'll get a real answer, a solution when there is one, and a clear next step when you need one.

Parent coaching and sleep coaching are available in all 50 states.

Pediatric medical care works differently. Our clinicians can only diagnose, treat, and prescribe in states where they hold a license, so medical care is available only where we're licensed. Right now that's Connecticut, Florida, Illinois, Massachusetts, Michigan, New Jersey, New York, Ohio, Pennsylvania, and Texas. We're adding new states regularly.

If your state isn't on that list, you can still join today for coaching, and we'll let you know the moment medical care opens where you are.

Follow @heypoppins on Instagram for launch announcements.

Parenting doesn't come with a manual, and every kid is different, even the ones raised in the same house with the same rules.

Whether you need reassurance, a game plan, or someone who won't judge you for googling this at midnight, that's what we're here for.

Coaching helps you with:

• Bedtime routines that actually hold
• Whether your child is ready for sleep training
• Night wakings, early risings, and naps that keep falling apart
• Tantrums and emotional outbursts
• Discipline strategies that work for your kid
• Positive reinforcement that builds the relationship instead of straining it
• Getting co-parents aligned so the rules don't change house to house

Medical care is there when:

• Your child gets sick outside office hours
• You need an answer on something urgent, or something you're just not sure about
• You can't tell if symptoms warrant an in-person visit
• You need a treatment plan but not a waiting room
• You're managing something chronic like constipation, eczema, reflux, or allergies, and want a steady eye on it
• You need a school or daycare note
• You need a referral to a specialist
• You have questions about a common illness, a medication, or a diagnosis you didn't fully process in the exam room

Parenting's hard enough without doing it solo. We're the expert in your corner, right when you need one.

Getting started is simple. Tell us what's going on, and we'll get you where you need to go.

You'll get an immediate answer and a clear next step. From there, pick your plan (medical, coaching, or both) and message your team any time from the Poppins app or the website.

With coaching: you'll schedule an onboarding session with your dedicated coach, who gets to know your family and builds a personalized action plan. After that, it's regular check-ins, reminders, and messaging access for questions, updates, and problem-solving between sessions.

With medical: message a licensed clinician with no appointment. Share photos, videos, and audio, like a recording of a cough, right in the conversation so they can assess accurately.

Say daycare sends a photo of a rash and asks you to come get your child. Forward it to us from your desk, or from home, or the pickup line, and you'll have an answer before you've packed up. That's the difference between losing an afternoon and not.

Everything happens in one place. You never have to explain your situation twice.

Your medical team is led by Dr. Mona Amin, our Chief Medical Officer. She's been a practicing pediatrician and International Board-Certified Lactation Consultant (IBCLC) since 2015, and yes, she sees families on the platform herself. Alongside her is a team of pediatric nurse practitioners who can diagnose, treat, and prescribe when needed.

You can also get a dedicated certified parent coach and a dedicated certified sleep consultant. They handle the challenge in front of you while building toward your longer-term goals.

Our AI guidance is your first stop for instant answers, running on protocols this same team wrote and reviewed. It's not a replacement for any of them, and it will hand you to a human the moment something calls for one.

Instantly. Ask anything, any hour, and you'll get an answer grounded in our own experts' protocols, plus a clear next step.

When you need a clinician, we bring one into the same conversation and they respond in under 15 minutes, 365 days a year. See "What are your hours?" for the medical window.

You won't have to start over. Your clinician can review everything you've already shared, so you're picking up the thread instead of retelling the whole story.

Your coach replies the same business day, and if you message in the evening or over the weekend, you'll hear back the next working day.

Absolutely! Poppins works with pediatric practices to provide after-hours support for their families. This partnership delivers quality care when the office is closed while helping offices manage costs effectively.

If you are a parent, and want your pediatrician's office to partner with Poppins, please tell them about us! Referrals from parents are the most powerful way to build these partnerships. We're always excited to work alongside your trusted medical providers to create a seamless care experience for your family.

Yes! Tell your workplace about Poppins. When your employer partners with us, you'll benefit from:

• Convenient access to our parent coaching and medical support as part of your benefits package
• Peace of mind knowing you can get medical advice for your child without taking time off work
• Professional support for parenting challenges that might otherwise affect your workday
• A workplace that recognizes and supports your role as both an employee and a parent

If you think your company would value supporting working parents, we'd love to connect with them. Simply share our information with your HR or benefits team, or email us at hello@heypoppins.com with your company's contact details.

At this time we do not take insurance, but our pricing is designed to save you money compared to what you'd typically pay out-of-pocket — especially if your deductible hasn't been met:

• Parent coaching sessions: $150 each
• Urgent care visits: $200 each
• Emergency room visits: $2,000 each
• Plus your usual $30–$50 co-pays add up fast

With Poppins, there are no co-pays and no surprise bills — just straightforward pricing starting at $29/month for medical care and $99 for coaching packages. Many families find they save significantly compared to traditional care.

No. Poppins is designed to complement your child’s pediatrician, not replace them. We help families handle everyday medical questions, parenting challenges, and sleep issues in real time, while guiding you on when in-person care or follow-up is needed.

‍See Pediatric care at your fingertips for how we support day-to-day medical decisions.

Yes — Poppins is designed for busy families. With on-demand pediatric medical care during days, evenings, and weekends and same-day parent coaching by text, parents can get answers and support without missing work, booking appointments, or sitting in waiting rooms.

See How it works for what access looks like day to day.

Yes. Poppins brings pediatric medical care, parent coaching, and sleep support together in one integrated plan, so families don’t have to juggle multiple providers or platforms.

‍Learn more in Behavioral and medical care, under one roof.

Unlike one-off telehealth visits, Poppins offers ongoing care from a consistent team that knows your family, with fast access and follow-up across medical, behavioral, and sleep needs.

‍See Pediatric care at your fingertips for how texting, photos, and prescriptions work.

Poppins brings together pediatric clinicians, parent coaches, and sleep experts who work as a team. This integrated approach helps families get clearer answers, avoid unnecessary visits, and feel supported through every stage of parenthood.

Instant advice: any time. Ask us something at 3am and you'll get a real answer based on our protocols, guidelines, and evidence-based research.

Medical care: 7am–10pm ET / 4am–7pm PT, every day of the year. No appointment, no office hours, no "call back Monday."

Parent coaching: Monday through Friday, business hours. Your coach replies the same business day, or the next business day if you message overnight or on a weekend. Sleep coaching runs 7am–9pm ET including weekends. See Sleep Coaching below.

You can cancel anytime. Manage your subscription in your account settings, or email hello@heypoppins.com and we'll take care of it.

You'll always have access to the Poppins experience, though. Even after canceling, come back anytime, start a conversation, and we'll route you to the right place. This might be goodbye today, but we're here tomorrow.