24/7 pediatric medical care

Fevers don’t wait for office hours. Text our pediatric experts anytime, share symptom photos, and get personalized treatment plans.

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24/7 support, at your fingertips

We've developed clear, evidence-based protocols for each condition we treat virtually to know when home care is appropriate, when medication might help, and when it's best to watch and wait.

Bumps and bruises
Excessive crying
Fevers
Nosebleeds
Allergy management
Asthma management
Skin concerns
Chronic cough
Sore throat
Vomiting
Rashes + Skin concerns
Congestion + colds

Most toddlers and preschoolers get sick about 8-12 times a year.
Once school starts, you’ll see 5-6 illnesses a year, on average.

Source

Benefits of 24/7 support

No co-pay for sick visits (typically $30-$50 per visit)

Skip expensive pediatric urgent care visits and avoid late-night ER trips (whenever possible)

Save time—no more booking appointments, driving to the office, or disrupting your day.

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Meet your local clinicians

Mona Amin
medical advisor

A practicing pediatrician, IBCLC, and healthcare startup advisor since 2015, 
Dr. Mona Amin brings a wealth of knowledge in children’s health and development. She has 740,000 followers, who trust her expertise, science-backed guidance, and relatable style.

Jacqueline Jimenez
FAMILY NURSE PRACTITIONER

Dr. Jimenez brings compassionate care 
to children through her expertise in 
pediatric critical care at Good Shepherd Rehabilitation, New York Presbyterian, and NYU Langone. Her unique blend of clinical excellence and strategy comes from her Pace University doctorate and Villanova MBA.

Jessica Kimmes
PEDIATRIC NURSE PRACTITIONER

With a decade in pediatric emergency and urgent care, Jessica has touched countless young lives at CHOP, PM Pediatrics, SESAME virtual care, NYC's Children's Services, Memorial Sloan Kettering, and Maimonides. Her Northeastern University training fuels her passion for excellent pediatric care.

Alyson Insull
PEDIATRIC NURSE PRACTITIONER

Throughout her 15 years at Duke Children's and Boston Children's Hospitals, Alyson has created healing connections with young patients. Her expertise in orthopedics, telemedicine and complex care, along with her DAISY Award, reflect her commitment to building trust with families.

Lisa Braunwell
Pediatric Nurse Practitioner

With over thirty years of hospital experience and currently on staff at a large children’s hospital in the Pacific Northwest, Lisa has cared for countless children and families during the most challenging time of their lives. She is additionally certified as both a family nurse practitioner and a pediatric mental health specialist, enabling her to provide holistic care by addressing her patients’ physical, mental and behavioral concerns.

Mary Clare
Pediatric Nurse Practitioner

Mary Clare is a certified pediatric nurse practitioner with over a decade of experience supporting children and families. Her background spans NICU care, general pediatrics, and developmental and behavioral health at institutions including Children’s Hospital of Pittsburgh and Nationwide Children’s. A graduate of Case Western Reserve University and The Ohio State University, she is known for her thoughtful communication, collaborative approach, and evidence-based care. Mary is a trusted guide for parents navigating everything from everyday concerns to complex developmental challenges.

You are not alone

My child has a fever, and the doctor’s office is closed—what should I do?
This looks like an ear infection. Can you help me confirm?
My son has flakes on his head—what is this? Will it go away?
My daughter has a rash on her face—does she need medicine?”
My son bumped his chin and it's bleeding—should I go to the ER?
My daughter’s eye is red and itchy—what’s going on?”

A coach, a medical team, and instant care when you need it

Partner with a certified parent coach who truly gets your family — all our coaches are parent coaching experts with professional backgrounds in social work, early childhood education, or therapy

Skip the 2am Google spiral with 24/7 pediatric support - text our clinicians for any care question and get prescriptions when needed

Get real-time guidance from your coach for any parenting challenge, from school struggles to bedtime battles to getting kids to cooperate

Turn research-backed strategies into daily wins with personalized action plans and gentle check-ins


Friends and Family Pricing:
$20/mo for the entire family

How it works

Your coach will get to know your wins, your fails, and your 
'what just happened?!' moments, so they can help you grow.

one

Meet your coach

Your dedicated coach will learn the ins and outs of your family life

two

Craft a plan together

Your household can start to experience what 'calmer' feels like.

three

Tell us how it’s going

You’ll work with your coach to make changes through trial and error

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Helpful resources

Pediatric Care

The Ultimate Parent’s Guide to Dehydration in Kids

Read more
Pediatric Care

Sunburn SOS: What to Do When Your Kid Gets Burned

Read more
Pediatric Care

Screen Time Sanity: Your No-Drama Guide to Digital Balance for Kids of All Ages

Read more

Frequently asked questions

What credentials does the medical team have? 

Our medical team consists of highly qualified Pediatric Nurse Practitioners with diverse educational backgrounds and certifications, with advisory support from Dr. Mona Amin, a practicing pediatrician and International Board-Certified Lactation Consultant (IBCLC) since 2015.

Our practitioners hold advanced degrees including Doctor of Nursing Practice (DNP), Master of Science in Nursing (MSN), and specialized certifications in pediatric care (CPNP-PC), family practice (FNP-C/FNP-BC), critical care (CCRN), and sleep specialization (CPSS).

The team has trained at prestigious institutions including Duke University, Pace University, Villanova, Northeastern University, Franklin University, Seton Hall University, and University of Massachusetts.

Collectively, our providers bring over 130 years of pediatric healthcare experience from renowned hospitals and medical centers including:

  • Boston Children's Hospital
  • Children's Hospital of Philadelphia (CHOP)
  • Memorial Sloan Kettering Cancer Center
  • Duke Children's Hospital
  • New York Presbyterian
  • NYU Langone Medical Center
  • Maimonides Medical Center
  • Good Shepherd Rehabilitation Hospital
  • Seattle Children's Hospital
  • Various Pediatric Intensive Care Units

This extensive and diverse clinical background ensures comprehensive pediatric care for your children.

What conditions can the medical team help with?

At Poppins, we've developed clear, evidence-based protocols for each condition we treat virtually. Our telehealth approach includes specific guidelines for when home care is appropriate, when medication might help, and when it's best to watch and wait. We also provide parents with straightforward criteria for when an in-person visit becomes necessary, ensuring your child always receives the right level of care at the right time.


Allergies and Seasonal Allergy Management

Asthma Management

Bruises (Contusions)

Chronic Cough

Constipation

Conjunctivitis (Pink Eye)

Cough, Congestion, and Cold Symptoms

Diaper Rash

Ear Pain

Excessive Crying and Colic

Fevers

Hives and Allergic Reactions

Infant and Older Child Reflux

Insect Bites and Stings

Lacerations (Minor Cuts)

Migraines and Headache Management

Minor Burns

Newborn Care and Jaundice Concerns

Nosebleeds

Rashes, Eczema, and Skin Concerns

Sore Throat

Sprains (Ligament Injuries)

Tick Bites and Lyme Disease Concerns

Vaginitis, Urinary Pain (UTI)

Vomiting and Diarrhea (Stomach Viruses, Mild Dehydration)

How quickly can I reach my care team?

Our medical team responds in less than 15 minutes via text message, 24/7. Your dedicated parent coach will reply during business hours on the same day, or by the next business day if you message after hours. We got you.

Does Poppins prescribe medication?

Yes, we can prescribe medication when medically necessary. We also help navigate at-home remedies and over-the-counter medications to alleviate symptoms when a prescription isn't needed.

Is Poppins for emergencies?

No. While we provide prompt care for many conditions, we’ll immediately direct you to the emergency room when that level of care is needed. Unsure if it’s a medical emergency? We got you. Poppins medical staff is trained to help you navigate to the appropriate site of care, ensuring your child always receives the right level of care at the right time.

Do you partner with pediatrician offices?

Absolutely! Poppins works with pediatric practices to provide after-hours support for their families. This partnership delivers quality care when the office is closed while helping offices manage costs effectively.

If you are a parent, and want your pediatrician's office to partner with Poppins, please tell them about us! Referrals from parents are the most powerful way to build these partnerships. We're always excited to work alongside your trusted medical providers to create a seamless care experience for your family.

Quick answers, expert advice,
total peace of mind.

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